ONLINE BILL PAY

Welcome to Kaptel’s new online bill payment system, now powered by Paymentus. You can easily view, print, and pay your monthly bill online.

The new bill payment portal accepts:

• Visa, Mastercard, and Discover credit and debit cards

• PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay digital wallets

• ACH/eCheck

Please note: Because we have upgraded to a new payment portal, you will need to set up a new online account or use the one-time payment option, even if you used our old system. If an existing customer, your username and password will migrate to the new system. Your first login will require the account number and main number.

Once you set up your online account, you will no longer receive a paper bill — thank you for going green!

How to Get Started

To create your new online account, you will need:

• Your three number company code

  •  If your account number starts with 0334, your company code is 334.
  • If your account number starts with 0335, your company code is 335.

• The nine digit account number (don't use the first zero of the number)

• Your ten digits of your main number (e.g. your telephone number, internet, cable)

SIGN UP FOR AUTO PAY

Auto Pay is a feature that lets you set up a recurring automatic monthly payment for your Kaptel bill.

We automatically withdraw your payment every month, using your checking account, credit card or debit card.

Need to download the Auto Pay form to mail or bring to the store? Use the button below. Or call 337.643.7171 and we can assist you.